People like knowing where their food comes from, knowing that they can see the story with their own eyes on YouTube, and that contributes to the sales of our products.
Jordan Hansen
Co-owner
When you’ve had a farm for seven generations, you know a thing or two about changing with the times. That’s how the Hansen family’s Iowa farm grew from their early roots in 1864 to dairy cows in 1950, and on to agritourism and a creamery in 2004. “The family wanted to grow the farm so they decided to start processing on their own and selling direct-to-consumers. That way, we could set our own prices and capture more of our hard work,” says Jordan Hansen, who helps her husband, Blake, and his brothers Brent, Brad, and Blair, run Hansen’s Dairy. Today their growing list of milk products and ice creams is delivered directly to stores, restaurants, retirement homes, and more. The family has opened two retail stores and a gas station, produces Wagyu-Holstein beef, and offers daily tours where guests can milk cows, bottle-feed calves, churn butter, and meet other animal friends.
Jordan uses Google Workspace tools like Docs and Sheets to share info and track sales, customers, and costs, so they can stay on top of market fluctuations and adjust operations as needed. “I just love the fact that I can access it from anywhere and that information is always at my fingertips whenever somebody asks,” she adds. The marketing team has started using AI tools like Gemini to craft marketing materials and social media posts. “It just provides new ideas, rather than the same ones in your own head,” Jordan says. She also uses Gemini if she needs images–say, a calf wearing a Santa hat for a Christmas event notice. They post regular behind-the-scenes videos of the farm operations on their YouTube channel, which has more than 10.8 million views. “We can show how cheese is made or other parts of the business,” Jordan says. “Having that on YouTube is another way to showcase our business and give people facts about how things are done. It gives them an insight into the story behind our products.”